Happy new year. Fuel Poverty Action need your help!
Fuel Poverty Action have found that over the past few months the issue of prepayment meter has cropped up again and again, but we need your help to work out the full picture.
We have heard all sorts of horror stories in the last couple of months; from people whose homes have been broken into by energy companies so that a meter can be installed against their will, to companies taking huge amounts of topped up money away each week through standing charges or debt reclaiming, to a company even forcing a new tenant to top up several times before having any credit to use because of debt from an old tenant.
We also know that prepayment meter customers pay on average £80 per year more, for dual fuel, than a customer paying by Direct Debit (though for some companies it’s even higher, the Co-op charge as much as £250 a year more for a dual fuel customer. That’s a staggering 20% premium for a pre payment customers). What’s more prepayment meters are charged standing charges, whether or not they are actually using their energy, which can amount to huge amounts of money per year.
If you’ve got a pre-payment meter story to tell, we want to hear it. We want to build up an understanding of how wide-spread the problem of unwanted and unfair meters are.
You can either reply on this post, email us at firstname.lastname@example.org or through our website:http://fuelpovertyaction.org.uk/speak-out-on-your-situation/
Until we get a better understanding of the problem it’s going to be hard to take action that will really be helpful, so please do share your stories (anonymously if you like) and share to other friends and family on facebook!